HP ProLiant Support Pack for Windows and Linux

• Available from hp.com at the HP ProLiant Support Pack download selection.
• Available on the SmartStart CDs and downloads.

The PSPs are automatically installed with every SmartStart Windows assisted installation. Installing the PSPs can be done through HP Smart Update Manager (HP SUM). Each individual component is a self-extracting executable that can also be installed independent of HP SUM.
For more information about the usage of the PSP, review the HP ProLiant Support Pack User Guide.

HP Smart Update Manager (HP SUM) is the deployment engine for the HP ProLiant Support Pack for Windows and Linux, as well as other products. HP SUM is designed for maximum flexibility. It provides a Graphical User Interface (GUI) and a command-line, scriptable interface. HP SUM has an integrated hardware and software discovery engine that discovers the installed hardware (excluding RPMs) and current versions of firmware and software in use on target servers. This prevents extraneous network traffic by only sending the components that are needed to a target host. HP SUM also has logic to install updates in the correct order and ensure all dependencies are met before deployment of an update. It also contains logic to prevent version-based dependencies from derailing an installation and ensures updates are handled in a manner that reduces downtime.

HP SUM does not require an agent for remote installations as it copies a small, secure SOAP server to the target server for the duration of the installation. After the installation is complete, the SOAP server and all remote files associated with the installation except installation log files are removed. HP SUM copies the log files from the remote targets back to the system where HP SUM is executed.

For Windows, HP SUM requires a true Administrator login and not an elevated RUN AS Administrator. If you are unable to perform the net use * \\server\ADMIN$ for Microsoft Windows® target servers, you do not have sufficient privileges to run HP SUM.

For Linux, to perform Linux deployments, a root equivalent user account must be used. SSH support must be enabled and the firewall opened to enable SSH communications on remote Linux servers or HP Smart Update Manager cannot deploy updates. By default, SUSE LINUX Enterprise Server 10 and 11 block SSH support through the firewall. To enable SSH support that is disabled in the firewall, use the yast2 command to open the necessary ports in the Linux firewall.

• Product—specifies the name of the installed component. To see the component version history, click the version number.
• Status—displays the installation status of the component.
• Additional—enables you to view the installation log for each component and indicates if a reboot is needed.

• For Windows® operating systems,
• The execution log file contains detailed information on the execution of HP SUM and is placed in C:\cpqsystem\hp\log named as hpsum_execution_log_<date>_<time>.log.
• The hpsum*.txt files are located in subdirectories named according to the IP address of each host in the \CPQSYSTEM\hp\log subdirectory on the boot partition of the local host. The directory containing the local host information is named localhost instead of being named after the IP address.

• For Linux operating systems,
• The execution log file contains detailed information on the execution of HP SUM and is placed in /var/hp/log named as hpsum_execution_log_<date>_<time>.log.
• The hpsum*.txt files are located in subdirectories named according to the IP address of each host in the /var/hp/log subdirectory of the local host. The directory containing the local host information is named localhost instead of being named after the IP address.